🛎 ESSENTIAL CONCIERGE
💻 ONLINE ASSISTANCE
🎯 Light concierge assistance during stay
✔️What is included:
👉GREET PHONE CALL: Warm Welcome & Itinerary Details
👉LIGHT VIRTUAL ASSISTANCE WITH THE TRAVEL PLAN: The Concierge will reconfirm arrangements with all suppliers, send reminders to guests, adjust participant numbers and if instructed, cancel services.
👉WHATSAPP & PHONE REQUESTS 10AM-10PM
⏱️RESPONSE TIME DURING YOUR STAY: Max 2H
✅ EMERGENCY SUPPORT You will always have an on-site contact or a friendly phone number to call whenever a question or issue should arise
🛎 CLASSIC CONCIERGE
🗣 💻 COMBINED ONLINE PERSONAL ASSISTANCE
🎯 Extensive Concierge assistance during your stay
✔️What is included:
👉MEET & GREET 1H IN PERSON WITH THE HOST: Based on your interests you will get valued information tailor made during a cup of coffee with our consultant.
👉EXTENSIVE ASSISTANCE WITH THE TRAVEL PLAN: The Concierge will run through your plans with you, reconfirm arrangements with all suppliers, send reminders to guests and book any additional services required on the spot.
👉WHATSAPP & PHONE REQUESTS 10AM-10PM
⏱️RESPONSE TIME DURING YOUR STAY: Max 1H
✅ EMERGENCY SUPPORT You will always have an on-site contact or a friendly phone number to call whenever a question or issue should arise
🛎 PREMIUM CONCIERGE
🗣 💻 COMBINED ONLINE & IN PERSON ASSISTANCE
🎯Unlimited Concierge assistance during your stay
✔️What is included:
👉 DEDICATED EXECUTIVE HOST who will be with you daily during your stay ensure that the event runs smoothly, guests are safe and well-cared for.
👉The Host knows the city intimately and is responsible for ensuring the itinerary is refined each day to meet changing needs, coordinating all other service suppliers, drivers and private guides.
👉WHATSAPP & PHONE REQUESTS 10AM-10PM
⏱️RESPONSE TIME DURING YOUR STAY: is usually within minutes, max 30min
✅ EMERGENCY SUPPORT You will always have an on-site contact or a friendly phone number to call whenever a question or issue should arise
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It is very important for the next guests to know about the experience with our service.
WORKING HOURS: 12:00-22
HOW DO I BOOK IT: Service is available based on a booking confirmation from our consultant via: whatsapp/e-mail/phone call.
HOW DO I GET ASSISTANCE DURING THE TRIP: Personal & Virtual Assistance via: whatsapp/e-mail/phone call.
PAYMENT – online
We handle every legal and ethical request! Our motto is ‘your ask is our task’ and we will try our utmost to arrange anything as long as it is legal, moral and ethical. If we can’t perform the services for you, we will source someone who can. If we can’t arrange or source it, we will find you the next best alternative.